This year thousands of British Nationals will attend the Hajj. We all hope that you have a trouble-free Hajj. However, if something does go wrong, the British Hajj Delegation, working with the British Consulate-General can provide you with a range of consular services
The British Hajj delegation will be located at the Elaf Al Khalil Hotel (see useful information at bottom of article)
The Delegation can:
- provide information on how to transfer money
- arrange for replacement passports
- provide appropriate help if you are a victim of crime or are ill or in hospital
- do all we properly can to contact you within 24 hours of being told that you have been detained
- make special arrangements in case of civil disturbances or natural disasters
- provide contact details for local lawyers
- provide a list of medical facilities
- arrange for next of kin to be told of an accident or a death and advise on procedures
The Delegation cannot:
- cannot provide medical care
- become involved in private disagreements e.g. pilgrim and tour operator disputes
- rearrange travel bookings
- pay your hotel, legal, medical or travel bills
- get you out of prison
- give legal advice
- intervene in court cases
- investigate a crime
Travel within Saudi Arabia will be limited to Makkah, Madinah, Mina, Arafat and Muzdalifah. If you choose to travel elsewhere your travel agent will need to inform the Tawafa Establishment giving at least 24 hours notice. Pilgrims travel by buses provided by the General Cars Syndicate, using coupons provided by the Tawafa Establishment.
- The Saudi Ministry of Health has now established 21 hospitals to provide health care to pilgrims free of charge.
- Make sure that you have been vaccinated with the quadrivalent meningococcal vaccine (ACWY). You will be required to produce a valid vaccination certificate.
- Consult your GP if you are in any doubt.
- The FCO also strongly recommends that travellers to the Hajj have a seasonal influenza vaccination prior to embarking on the trip.
- For more information on health advice for travellers, visit http://www.nathnac.org/Hajj and http://www.fitfortravel.scot.nhs.uk/
- Check the FCO travel advice to make sure that you are up-to-date with the situation in Saudi Arabia at www.fco.gov/travel or call 0845 850 2829.
- Check that you have the correct tickets and ticket details.
- Make sure that you book your tickets through an ATOL registered tour operator to avoid unnecessary difficulties. For more information please visit www.atol.org.uk.
- Have contact details for your tour operator in the UK and their representatives in Makkah.
- Get travel insurance for all aspects of your journey. Shariah compliant insurance policies are available.
- Check that you have had the required vaccinations for your pilgrimage and that you have vaccination cards with you.
- Ensure that your passport is in good condition and the necessary visas are in place.
- Make copies of your passport, insurance policy plus emergency numbers and ticket details. Leave these copies, your itinerary and correct contact details with family and friends.
- Individuals on medication should make sure that they have adequate quantities to get them through the Hajj period. Existing medication should be clearly labelled for each individual.
- Ensure you have good quality footwear as you may have to walk long distances.
- Ensure all your luggage is clearly labelled by placing stickers both on the outside and inside of your luggage showing your name, nationality, passport number, air carrier, flight number, hotel name and a contact telephone number.
- Make sure you have the contact details of the Hajj Delegation and local consulate.
- Please note any kind of photography (still or video) is strictly prohibited inside and around the two Holy Mosques. Anybody violating this will have their equipment and material confiscated.
Elaf Al Khalil Hotel
Ibrahim Al Khaleel Street
Behind the Hilton Towers
Tel: 02 573 2555
Fax: 02 573 2666
British Consulate-General, Jeddah:
Tel: 02 622 5550
Fax: 02 622 6249
Ministry of Hajj (Makkah):
02 530 8200
Ministry of Hajj (Jeddah):
02 647 7551
Emergencies in Saudi Arabia: